Services Built for ARF Owners
CCL Application
We handle your California Community Care Licensing application from start to approval — preparing documents, coordinating inspections, and keeping you compliant every step of the way.
Program Design
We design compliant, resident-centered ARF programs tailored to your facility — covering policies, procedures, daily operations, and service plans that meet CCL standards.
Staffing Solutions
From direct care staff to administrators, we connect you with trained, qualified personnel at competitive rates — so your team is ready before you open your doors.
Compliance & Training
Stay Audit-Ready, Always We provide ongoing compliance support and staff training to keep your facility inspection-ready — covering Title 22 regulations, documentation, and best practices in resident care.
Consulting & Advisory
Whether you're just starting out or scaling an existing facility, our seasoned consultants are in your corner — offering strategic advice, problem-solving, and hands-on support when you need it most.
The Person Behind the Mission
Meet Shawntae Nelson, Founder & Owner of NtheKnow Services
Shawntae Nelson founded NtheKnow Services to be the guide ARF owners never had. With 2+ years in the industry, she supports facilities across the Inland Empire through licensing, staffing, and training — with plans to expand into Hemet and launch a full DSP staffing agency.
For Shawntae, this isn't just a business — it's a bridge.
What Students Are Saying..
Karah Nelson, A Servant's Heart ARF
"Shawntae made the entire CCL application process feel manageable. She was with us every step of the way and we couldn't have opened our doors without her."
MOIZ LEVO
I came in knowing nothing about ARF licensing. NtheKnow gave me a clear roadmap, handled the paperwork, and got us compliant faster than I expected."
Denise R., First-Time Facility Owner
"The staffing support alone was worth every penny. Shawntae connected us with trained, reliable staff before we even opened. Truly a one-stop shop."
Patricia M., Hemet, CA
"What sets NtheKnow apart is how personal it feels. Shawntae genuinely cares about your success — she treats your facility like it's her own."
James & Sonya W., Riverside County
"From program design to compliance training, NtheKnow covered everything. We passed our first inspection with zero violations. Highly recommend."