Everything NtheKnow Offers
CCL Application
We handle your California Community Care Licensing application from start to approval — preparing documents, coordinating inspections, and keeping you compliant every step of the way.
Program Design
We design compliant, resident-centered ARF programs tailored to your facility — covering policies, procedures, daily operations, and service plans that meet CCL standards.
Staffing Solutions
From direct care staff to administrators, we connect you with trained, qualified personnel at competitive rates — so your team is ready before you open your doors.
Compliance & Training
Stay Audit-Ready, Always We provide ongoing compliance support and staff training to keep your facility inspection-ready — covering Title 22 regulations, documentation, and best practices in resident care.
Consulting & Advisory
Whether you're just starting out or scaling an existing facility, our seasoned consultants are in your corner — offering strategic advice, problem-solving, and hands-on support when you need it most.
CFS — Coordinated Family Support
We guide clients through the Coordinated Family Support program — helping individuals and families access the in-home support services they need to thrive independently.
Transitional Housing
NtheKnow provides consulting and startup support for transitional housing programs — helping you navigate compliance, setup, and operations from day one.
Transportation Company Startups
Thinking of launching a transportation company? We walk you through the business formation, licensing, and operational setup needed to get your company on the road.
CPI & CPR/First Aid Training
We offer Crisis Prevention Intervention (CPI) and CPR/First Aid certification classes — keeping your staff trained, confident, and compliant with state requirements.
Notary & Fingerprinting Services
Convenient notary and fingerprinting services available for individuals and organizations — fast, professional, and reliable.

The Person Behind the Mission
Meet Shawntae Nelson, Founder & Owner of NtheKnow Services
"Shawntae Nelson founded NtheKnow Services to be the guide she never had — and with over 20 years of experience in the industry, she has the expertise to back it up. NtheKnow is more than ARF consulting. Shawntae and her team support clients across a wide range of services, including Adult Residential Facility (ARF) licensing, Coordinated Family Support (CFS) services, Transitional Housing, Transportation Company startups, CPI Training, CPR/First Aid Certification, Staffing Agency setup, Notary Services, and Fingerprinting Services. Rooted in the Inland Empire and expanding into Hemet, California, NtheKnow is building a full ecosystem of care and compliance support — so every client has everything they need under one roof. For Shawntae, this isn't just a business — it's a bridge."
Success Stories From the Field
Mikeeda Salsberry — San Jacinto, CA
"Working with Shawntae and NtheKnow Services was a game changer. Her guidance made the entire process smooth and manageable from start to finish."
Portia Garcia — San Jacinto, CA
"Shawntae helped me successfully open not one, but two locations. Her knowledge, patience, and dedication are unmatched. I couldn't have done it without NtheKnow."
Zena Johnson — Lancaster, CA
"From licensing to compliance, Shawntae walked me through every step. NtheKnow Services is the real deal — professional, knowledgeable, and truly invested in your success."
Patricia M., Hemet, CA
"What sets NtheKnow apart is how personal it feels. Shawntae genuinely cares about your success — she treats your facility like it's her own."
James & Sonya W., Riverside County
"From program design to compliance training, NtheKnow covered everything. We passed our first inspection with zero violations. Highly recommend."
